Terms and Conditions
By booking with Alice James Photography (AJP), you are agreeing to the following terms and conditions:
1. Booking Fee
a) A booking fee of £50 is payable upon booking to secure your session.
b) The booking fee is non refundable unless the session is cancelled by AJP.
c) The booking fee will be deducted from any purchases made after the session.
2. Your viewing gallery
a) Following your session, we will edit and make available a gallery of images for you to select from.
b) We aim to have your gallery of images ready for viewing within 14 days of the photo session, but during busy times this timeframe may be extended. We will advise at the time of the session if the turnaround time is longer than expected.
c) The number and type of images in your viewing gallery will vary from session to session. We will take into consideration your specific requests as regards the contents of gallery, but we retain absolute discretion regarding:
(i) which Photographs we include in your viewing gallery (it being acknowledged that not all photographs taken during your session will be included); and
(ii) the application of any digital editing to the photographs.
d) Your viewing gallery will be presented as an online gallery comprising low resolution web-sized watermarked files. We will advise you by email when your gallery is ready for you to view. Your viewing gallery will be available for 14 days from the date of the email. Unless otherwise agreed by the photographer, you must make your selection of photographs, package and artwork products within this availability period.
e) If you have not chosen your images within the 14 day gallery opening window, you will incur an extra fee of £50 to reactivate the gallery.
f) Your viewing gallery may be subject to password-protection. Only you may access your viewing gallery. You are solely responsible for maintaining the confidentiality of any password we provide and you may not disclose your password to any other person. You agree to accept responsibility for all activities that occur through use of your password by a third party
g) Screen grabbing images from your online gallery is prohibited and will result in a termination of this contract and removal of your images from the viewing gallery.
a) We will retouch the images taken in line with our style and level of alteration needed. This may include but is not limited to: blemish removal, colour correction, object removal. We do not accept requests to alter permanent features eg slimming or bulking.
b) We do not provide RAW images under any circumstances.
c) Any further editing requested after our initial edit will incur extra cost.
d) You will not edit the photographs in any way, this includes the application of social media filters.
Photographs from your session will be kept for 6 months before being deleted.
5. Cancellation, rescheduling and refunds
a) Legal right of cooling off. You have 14 days after the day we accept your booking to cancel your session; this is called the cooling off period. However, once we have completed the session, you cannot change your mind, even if the cooling off period is still running.
b) If for any reason we need to cancel your session we will offer to reschedule your session. If we are not able to agree to a rescheduled date we will provide a full refund of the booking fee.
c) We may terminate your session if we consider there are extenuating circumstances, for example, inappropriate behaviour or a model is ill and we have not been contacted prior to the session. We are not required to reschedule the session or refund any of the session fee to you in these circumstances.
d) If you wish to change the date of your session, we will work with you to accommodate this. If you are unable to make a rescheduled date this will be treated as a cancellation and as such no refunds will be made.
e) You may reschedule your session once at no cost to you, after which you must pay a fee equal to 50% of the session fee each you time you wish to further change the session date.
f) Rescheduled session dates may not be cancelled
g) For photo sessions of newborn babies, we schedule the session to take place between the 4th and 14th day of your baby’s due date.
6. Artwork and prints
a) Your photographs and artwork products are personalised for you so you do not have any right to cancel your order and we are unable to refund or offer an exchange if you change your mind. This doesn’t affect your statutory rights.
b) Any defects in products received must be notified to AJP within 7 days of receipt.
7. Fees and Payment
a) You must pay the full booking fee in order to secure a date. No sessions will be held open until payment is made.
b) The fee that you pay for your artwork products or package will depend on which package and artwork products you select. Prices for all of our packages and extras are set out in our price list. Our prices are guaranteed for a period of 90 days from the season date and after that our prices are subject to change.
c) Payment for packages and art work is due at the time of ordering. Products and packages will not be release until full payment is made.
d) Unless otherwise stated, all fees that are quoted to you by us are inclusive of VAT, if applicable.
8. Safety & Liability
a) Whilst we maintain a safe working environment, the safety of the client and their whole party remains the responsibility of the client.
b) Children should be under the supervision of their parent/guardian at all times during the session.
c) We do not accept responsibility for loss of earnings for cancelled or rescheduled sessions.
d) We will not undertake any poses or use any props that we do not deem safe.
9. Intellectual Property rights
a) AJP will be the first owner of any copyright in the photographs taken during the session, under section 11 of the Copyright, Designs and Patents Act 1988, as the author of the artistic work. No right, title or interest in the photographs or any copyright therein is granted to you, except as expressly set out in these Terms and Conditions.
b) If you purchase artwork products, you will own the artwork product, that being the medium on which a photograph is printed, once you have paid for it in full. Copying, scanning or other reproduction of an artwork product is an infringement of our rights and is strictly prohibited
c) If you purchase a package comprising digital images, you are entitled to create artwork products using the digital image for your own personal use and you will own the medium on which the digital image is printed. In all cases, your ownership of the artwork product is subject to our ownership of the copyright and other intellectual property rights embodied in the photographs.
d) Without our prior consent, you undertake not to (a) use any artwork product or digital images that are provided to you for any commercial purpose, or (b) crop, resize, edit, manipulate or otherwise alter any artwork product or digital image provided to you. We may apply anti-copying measures to all artwork products that are provided to you in any package and to any digital images that are displayed on our website or in your viewing gallery. You agree not to try to circumvent any such measures.
Both parties agree to the Covid-19 agreement outlined here. Failure to adhere to the guidelines will result in the termination of the photo shoot and the retention of the booking fee.
12. Model Behaviour
a) We cannot be held responsible for children who are unwilling to co operate on the day. We will use all techniques in our toolkit to coax co operation however it is the responsibility of the accompanying adult to manage this.
b) Children can be shy with strangers and unwilling to smile. We cannot guarantee a smile, however we can guarantee beautiful images of your child wether they are smiling or not.
12. Camera Policy
The use of cameras, phones and other recording equipment is not permitted without express agreement from the photographer.
13. Use of images
We may use the images taken at your session on our social media pages, website or for competition entry. If you with to withdraw consent for your images to be used in this way, please let us know in advance of your session.